labelle about warm

About The Labelle

The Labelle started with one idea: boots you don’t have to think twice about.

We pick a small number of styles we actually love, check the stitching and the sizing ourselves, and stand behind every pair with a 30-day guarantee. No endless catalog, no guesswork — just boots that feel as good in December as they look in September.

About Us

Follow us on our journey

Share your moments wearing The Labelle. Tag @shopthelabelle and we will share our favorites.

We are one message away

Questions about sizing, an order or a return? Email info@thelabelle.com or use the contact form — we reply within 1 business day, Mon–Fri 9:00 AM–5:00 PM PT.

Frequently asked questions

How long does shipping take?

Orders ship within 1–3 business days and arrive 6–10 business days after that — 7–13 business days in total to the 48 contiguous US states. Shipping is free. Read our Shipping Policy.

How do I track my order?

You get a tracking number by email as soon as your order ships. You can also check it any time on our Track Your Order page.

What is your return policy?

You have 30 days from delivery to return an item. Item must be unused and in its original packaging. There is no restocking fee. Refunds post within 5–10 business days after we receive the item. Read our Return and Refund Policy.

Which payment methods do you accept?

We accept the payment methods shown at checkout. Payment is processed securely and The Labelle never stores your card details. Read our Payment Policy.

How do I reach customer support?

Email info@thelabelle.com or use the contact form. We reply within 1 business day, Mon–Fri 9:00 AM–5:00 PM PT.

Free US shipping
30-day money-back guarantee
In stock, ready to ship
Secure checkout