Shipping policy

Where we ship

We ship to the 48 contiguous US states. Shipping is free on every order.

How long it takes

Handling time: 1–3 days from when your order is placed until it ships.

Transit time: 6–10 days from carrier pickup to your door.

Total delivery estimate: 7–13 days. Ships from our supplier's warehouse in China. You'll receive a tracking number by email as soon as your order ships.

Order tracking

Once your order ships, you can track it any time from the Track Your Order page.

If something goes wrong

If your order hasn't arrived within the window above, contact us at info@thelabelle.com or (619) 320-8715 and we'll look into it.

Questions

The Labelle is operated by Cairnstone LLC, a California limited liability company. Email info@thelabelle.com or call (619) 320-8715 (Mon–Fri 9:00 AM–5:00 PM PT) — we reply within 1 business day.

Shipping & Contact Summary

• Shipping: 7–13 days to the 48 contiguous US states.
• Hours: Mon–Fri 9:00 AM–5:00 PM PT
• Email: info@thelabelle.com
• Phone: (619) 320-8715
• Address: 800 The Mark Ln #1808, San Diego, CA 92101
• Business: The Labelle is operated by Cairnstone LLC, a California limited liability company (registration no. B20260038334).